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Frequently Asked Questions

Below is a list of the most common questions we get about CamperCommunity. If you don’t see your question on here, please contact us so we can help you out.

  1. What is CamperCommunity.com?
  2. Does it cost anything to join?
  3. Is CamperCommunity.com safe for my children?
  4. How do I get started with CamperCommunity.com?
  5. How do I invite people to join CamperCommunity.com?
  6. I’ve joined and invited people. How do I find more friends?
  7. How is my privacy protected?
  8. What information about myself can I choose to hide?
  9. Who can see my real name?
  10. What is my “Display Name?”
  11. How do I retrieve a lost password?
  12. How do I change my password?
  13. How do I change my contact email address?
  14. How do I turn off email notifications?
  15. What are the CamperCommunity.com email updates?
  16. How do I control who can contact me?
  17. Friends? Friends of Friends? Three friends away? What’s that?
  18. What is my “online IM status?”
  19. What is the CamperCommunity.com Instant Messenger?
  20. What do I need in order to use the CamperCommunity.com Instant Messenger?
  21. What is the “I Support” section in my Profile?
  22. I have a suggestion for “I Support,” who should I contact?
  23. What size and format should I use to upload pictures?
  24. Who can I contact with questions about CamperCommunity.com?
  25. I’ve stumbled across offensive material on your site. How do I report it?

Q: What is CamperCommunity.com?

A: CamperCommunity.com is the place to keep in touch with friends, family and neighbors. CamperCommunity.com is a trusted network, where you decide who is in your circle of friends. You can read and send messages, post photos, collaborate in group discussions, schedule calendar events, keep a personal journal (blog), post classified ads, chat in real-time, create a private family area, plus many other features!

Content on CamperCommunity.com is closely moderated so you can be assured it is a safe place for all ages. Most of all, CamperCommunity.com is free! Signup and invite your friends, it’s that easy!

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Q: Does it cost anything to join?

A: Nope. Memberships are free at CamperCommunity.com.

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Q: Is CamperCommunity.com safe for my children?

A: Yes. We are committed to making this an easy and safe place for family members of all ages, although we require members to be 13 years old or older.

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Q: How do I get started with CamperCommunity.com?

A:Visit the home page and click the “Sign Up!” button in the login form. Follow the instructions to create your account, invite friends, upload a profile photo and fill out your profile information.

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Q: How do I invite people to join CamperCommunity.com?

A: It’s easy! Just click the “Invite” menu item at the top of each page. Enter the email addresses for the people you want to invite and click the “Send” button. Once the new people have registered with CamperCommunity.com, they will automatically be added as your Friend, and will have you as their Friend.

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Q: I’ve joined and invited people. How do I find more friends?

A: People are everywhere on CamperCommunity.com. All you need to do is click on someone’s photo anywhere on the site to see their profile page. From there, you can click the “Add to Friends” link in their Profile Options menu. Then just send them a quick invitation and they will be added as your friend when they accept your invite. Some ways to find people are listed below:

Diagram of profile page, arrows pointing to profile photo and 'Add to friends' menu link.
Profile Page
  1. Person you want
    to add as a friend.
  2. Click the “Add to Friends” link to invite this person to be your friend.

Some ways to find people are listed below:

1. Browse through groups.

Diagram of group home page, arrows pointing to groups menu item and members list.
Group Page
  1. Click “Family and Social Groups” on the top navigation.
  2. Click on a group member’s photo to view their profile page where you can add them as a friend.

2. Read blog posts

Diagram of Blogs home page, arrows pointing to Blogs main menu item and author profile photos.
Blogs Section
  1. Click “Blogs” on the top navigation.
  2. Click on a poster’s photo to view their profile page where you can add them as a friend.

3. Search for members

Diagram of search results page, arrows pointing towards 'Search' main menu item and member profile photos.
Search Results Page
  1. Click on “Search” on the top navigation.
  2. Click on a member’s photo to view their profile page where you can add them as a friend.

4. Go to your Friends page and click the buttons for “Friends of Friends,” “3 Friends,” etc. This allows you to view people that your friends know.

Diagram of profile page, arrow pointing toward member's friends.
Profile Page
  1. Click on the “Browse all Friends” link and click on photos to view their profile where you can add them as a friend.

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Q: How is my privacy protected?

A: We do not sell any of your information to other companies. Healthy relationships are built on trust, which we help foster by letting you decide what information you want other people to know. For more about this, please read our privacy policy.

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Q: What information about myself can I choose to hide?

A: The short answer is “as much or as little as you want.” You can hide your real first and last name from everyone, even your family and friends, by using a Display Name in your Profile. You can also hide your location, age, gender, and online status. This can all be done using the Edit Profile form.

Pretty much everything in the Edit Profile form can be left blank or set as “No Answer” if you don’t want to share that information.

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Q: Who can see my real name?

A: Your friends see your first and last name. Friends of friends see your first name followed by the first initial of your last name. Everyone else sees just your first name. If you want to hide your name completely, you can choose a display name in your Edit Profile form.

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Q: What is my “Display Name?”

A: Your Display Name is like a screen name or nickname here at CamperCommunity.com. Normally either your first and/or last name is used on the site, but you can choose a Display Name as part of your Profile. Your Display Name will appear in place of your real name everywhere on the site.

Your Display Name can be changed in the “General” section of the Edit Profile form.

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Q: How do I retrieve a lost password?

A: Unfortunately, we can’t retrieve a lost password, but we can give you a new one. Visit the CamperCommunity.com home page. Under the login form, click the “Forget Password?” link. Enter the email address you used when registering with CamperCommunity.com and click the “Send” button.

You should receive an email with a new password. Use this to log in to CamperCommunity.com. After logging in, you can edit your Account to change your password to something more memorable.

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Q: How do I change my password?

A: First log in to CamperCommunity.com or click the “Home” menu item when you’re logged in. Click the “[Edit]” link next to the “Account” header. The Edit Account form will load. In the “change password” box, enter your current password, then enter your new password twice. Lastly, click the “Save Changes” button in the “change password” box.

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Q: How do I change my contact email address?

A: Log in to CamperCommunity.com, or click the “Home” link in the main menu if you’re already logged in. Click the “[Edit]” link next to the “Account” header. In the “change email” box, enter your new email address and then enter your current password. Click the “Save Changes” button in the “change email” box.

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Q: How do I turn off email notifications?

A: Members can receive emails every time they get a new message in their CamperCommunity.com mailbox. To turn this feature off:

  1. Once logged in, click the “Home” link in the red navigation menu at the top.
  2. Click the “[Edit]” link next to the “Account” heading.
  3. Scroll down to the “account settings” box. Uncheck “Send me email notification about new messages and invitations ” and click the “Save Changes” button.

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Q: What are the CamperCommunity.com email updates?

A: A periodic newsletter is in the works that will highlight members or groups, and will give tips and tricks for inviting friends and using the other site features. This email list is never sold and you will not receive advertising-only emails. The periodic newsletter may contain a banner ad, but will always be accompanied by highlights of CamperCommunity.com content and a way to opt out of the email list.

You can also remove yourself from this list in the “General” section or your Public Profile form.

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Q: How do I control who can contact me?

A: This is done using the Edit Account form. Log in to CamperCommunity.com, or click the “My Campsite” link in the main menu if you’re already logged in. Click the “[Edit]” link next to the “Account” header. In the “account settings” box, select the group of CamperCommunity.com members you want to let contact you in the field “Allow these members to contact me.”

  • Everyone: Any CamperCommunity.com member can contact you.
  • Friends only: Only the people listed in your Friends can contact you.
  • 2 Campsites away: Your friends, and friends of friends can contact you.
  • 3 Campsites away: Your friends, friends of friends, and friends of friends of friends can contact you.
  • 4 Campsites away: People who know someone, who knows someone, who knows someone else, who knows one of your friends.

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Q: Friends? Friends of Friends? Three friends away? What’s that?

A: In short, degrees of separation between you and another person. A friend of your friend is just that. A friend of a friend of your friend is “3 friends away.”

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Q: What is my “online IM status?”

A: This is your availability to chat online using our Instant Messenger. You can be logged in to CamperCommunity.com and still be “offline” — meaning nobody can instant message you using the CamperCommunity.com Instant Messenger.

When logged in, a “my IM status” icon appears at the top, right of each page. “Online” means you can accept instant messages and “Offline” means people can’t instant message you. Offline status does not mean you’re logged out.

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Q: What is the CamperCommunity.com Instant Messenger?

A: It works very similar to the Yahoo!, MSN and AOL instant messengers. It allows CamperCommunity.com members to chat with each other in real time. No more waiting for replies via email or message posts. Talk to friends and family now, and get a reply now!

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Q: What do I need in order to use the CamperCommunity.com Instant Messenger?

A: Just two simple things: A free membership at CamperCommunity.com, and Macromedia Flash Player installed. Flash is a free program available at http://www.macromedia.com/go/getflashplayer/.

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Q: What is the “I Support” section in my Profile?

A: It’s an easy way to display the groups or philosophies that you support. Each item is represented by an icon in your public profile page.

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Q: I have a suggestion for “I Support,” who should I contact?

A: You can use our Contact Form to make “I Support” suggestions.

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Q: What size and format should I use to upload pictures?

A: Pictures, whether for your profile, classified ad, blog post or event, work best uploaded in the JPEG format. You can upload images in GIF format, but all thumbnails are saved as JPEGs. Below are the technical requirements:

  • Maximum Dimensions: 800 pixels wide and/or 600 pixels tall.
  • Maximum File Size: 1,024 Kilo Bytes (1 Mega Byte).

If an image isn’t square, it’s placed on top of a white background when thumbnail images are created automatically. Ideally, if your profile photo isn’t going to be square, have your image on top of a white background to begin with, but this is not required.

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Q: Who can I contact with questions about CamperCommunity.com?

A: We have a Contact Form where you can email us with any sort of concern or suggestion.

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Q: I’ve stumbled across offensive material on your site. How do I report it?

A: We try to keep CamperCommunity.com family-friendly. Use our Contact Form or click the “Submit a report” link at the bottom of each page.

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