Two weeks after ordering a vucube from 12voltgifts.com without being shipped, I asked for a refund for the vucube I ordered. 12voltgifts.com said they would charge me a 10% "restocking" fee! For what! They don't have it in stock. Morever, their restocking policy applies if you return the product. I never received it nor had it been shipped. After I asked for refund they tell me it has been shipped (really it is just awaiting shipment). 12voltgifts.com is disreputable!!! Avoid these guys!